{"id":14,"date":"2022-07-15T08:16:45","date_gmt":"2022-07-15T08:16:45","guid":{"rendered":"https:\/\/shop.adm-ing.eu\/?page_id=14"},"modified":"2022-07-15T09:15:57","modified_gmt":"2022-07-15T09:15:57","slug":"terms_of_service","status":"publish","type":"page","link":"https:\/\/shop.adm-ing.eu\/de\/terms_of_service\/","title":{"rendered":"Terms of service"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; title_text=&#8221;admshop_CTA_2-min&#8221; background_image=&#8221;https:\/\/shop.adm-ing.eu\/wp-content\/uploads\/2022\/07\/admshop_CTA_2-min.jpeg&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;7%||7%||true|false&#8221; background_blend=&#8221;multiply&#8221; background_color=&#8221;rgba(7,41,74,0.49)&#8221;][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; title_text=&#8221;admshop_CTA_2-min&#8221; background_enable_image=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; header_text_color=&#8221;#FFFFFF&#8221;]<h1 style=\"text-align: left;\">Terms of Service<\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.17.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p><!-- divi:paragraph --><\/p>\n<h3>GENERAL TERMS AND CONDITIONS<\/h3>\n<p>These general terms and conditions of use of shop.adm-ing.eu online store are drafted in accordance with the Consumer Protection Act (ZVPot, Official Gazette RS, Nos. 98\/2004-UPB2, 126\/2007, 86\/2009, 78\/2011), the Electronic Commerce Market Act (ZEPT, Official Gazette RS, No. 96\/2009-UPB2), the Obligations Code (OZ, 97\/2007-UPB1) and international codes of conduct of e-commerce. read the privacy policy in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46\/EC (hereinafter referred to as GDPR).<\/p>\n<p>Shop.adm-ing.eu online store (hereinafter also referred to as the \u201cstore\u201d) is operated by ADM in\u017eeniring d. o. o., Kettejeva ulica 13, 2000 Maribor, Registration Number: 6022723000, VAT Identification Number: SI635077575, also an e-commerce service provider (hereinafter also referred to as the seller or ADM d.o.o.)<\/p>\n<p>The general terms and conditions set out the operation of shop.adm-ing.eu online store, the rights and obligations of users and the store and regulate the business relationship between ADM and customers. Moreover, they lay down the rules relating to the purchase at the ADM d.o.o.\u2019s collection point.<\/p>\n<h3><\/h3>\n<h3>E-COMMERCE SECURITY<\/h3>\n<p>The operator of this online store uses appropriate technological and software tools for the protection of transfer and storage of personal data as well as payments. The online store is secured with an SSL certificate. Secure Sockets Layer (SSL) is a cryptographic protocol providing security over internet communications, e.g. web browsing and e-mail, where there is a need for the transfer of data of a confidential nature (e.g. personal data and credit card numbers).<\/p>\n<h3><\/h3>\n<h3>AVAILABILITY OF INFORMATION<\/h3>\n<p>ADM d.o.o. undertakes to ensure the availability of the following information to customers before they become bound by a contract or a quotation:<br \/>&#8211; Information about ADM d.o.o. (company name and head office, company registration number),<br \/>&#8211; Contact details for fast and effective user communication (e-mail, phone),<br \/>&#8211; Key properties of products and the validity of this information,<br \/>&#8211; Availability of items (any item posted online should be available within a reasonable period or time),<br \/>&#8211; Delivery conditions of goods (and delivery method, place and period),<br \/>&#8211; Prices shall be stated clearly and unambiguously, with a clear indication of whether they include taxes, shipping costs and other charges, and an indication of the validity of this information,<br \/>&#8211; Method of payment and delivery or execution, and date of validity of this information,<br \/>&#8211; Duration of the offer,<br \/>&#8211; Period in which it is possible to withdraw from the contract, the conditions of withdrawal (explanation of the right of withdrawal in accordance with Article 43\u010d of the ZVPot; in cases where consumers are not entitled to withdraw pursuant to Article 43\u010d of the ZVPot, they shall be expressly informed thereof),<br \/>&#8211; Complaint procedure, including all relevant information on a contact person or customer service centre.<\/p>\n<h3><\/h3>\n<h3>ORDERING<\/h3>\n<p>A contract of sale between ADM d.o.o. and a customer shall be concluded at the shop.adm-ing.eu online store when ADM d.o.o. sends the customer the first e-mail about the status of the order (i.e. order acknowledgement letter). From that point onward, all the prices and other terms and conditions shall be fixed and binding for ADM d.o.o. and the customer. A customer is a person in possession of data as indicated at the time of order placement. No subsequent change to the data on the customer is possible.<br \/>The contract of sale (i.e. the first e-mail about the status of the order) shall be stored in electronic form on shop.adm-ing.eu server.<\/p>\n<h3>INVOICING<\/h3>\n<p>ADM d.o.o. will include the printed invoice for the purchase in the package of the items ordered. The invoice will comprise the price breakdown, all costs relating to the purchase, and a notice of the right of withdrawal from the contract.<br \/>The customer is obliged to check the correctness of the information prior to submitting the order. Any subsequent complaints about the correctness of the invoice will be disregarded.<\/p>\n<p>&nbsp;<\/p>\n<h3>PERSONAL DATA PROTECTION<\/h3>\n<p>ADM d.o.o. undertakes to permanently protect all user personal data in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016, and the ZVOP-1.<\/p>\n<p>You can access all detailed information on personal data processing on the Personal Settings tab. Users need to be aware that they are obliged to submit to the online seller all their personal data and that such data shall be true and correct. Moreover, users shall notify the online seller of any changes to their data. By accepting these terms and conditions, users confirm that the personal data they indicated is correct.<\/p>\n<p>&nbsp;<\/p>\n<h3>COMPLAINTS AND DISPUTES<\/h3>\n<p>ADM d.o.o. complies with the applicable consumer protection legislation. ADM d.o.o. undertakes its best endeavours to meet its obligation to provide an effective complaint handling system.<br \/>In the event of problems, customers may contact ADM d.o.o. by phone (+386 31 402 743) or e-mail (office@adm-ing.eu). Complaints are to be submitted by e-mail to office@adm-ing.eu. The complaint handling procedure is confidential.<\/p>\n<p>ADM d.o.o. is aware that the main feature of consumer disputes is the disproportion between the economic value of the claim and the time needed and costs that may arise in resolving the dispute. This is also the main obstacle that prevents the consumer from taking the dispute to the court. Therefore ADM d.o.o. shall strive to resolve any dispute amicably.<\/p>\n<p>&nbsp;<\/p>\n<h3>EXCLUSION OF LIABILITY<\/h3>\n<p>The provider assumes no liability for possible consequences of using the online store and its content, including any material or non-material damage. Users shall bear sole responsibility for using the content in the online store to the best of their ability.<\/p>\n<p>Even though the online store is secured with the SSL protocol, there is a risk of abuse of the online store, which is out of the provider\u2019s control. Therefore, the provider excludes its liability in the event of any downloading of malicious software that can be installed on the user\u2019s device used to access the online store. The provider advises the users to properly educate themselves about the risk of malware infection and protect their devices against potential malware downloading.<\/p>\n<p>In spite of the provider\u2019s best effort to ensure accurate and updated information in the online store, there is a risk that due to the multiplicity of products or rapid changes to information, such information on items, delivery terms, prices or any other information may differ from that indicated in the online store or may be incomplete. Users shall be the sole responsible for verifying the information when there is a suspicion that the information is incorrect and incomplete. We reserve the right to change the product information, including any images and all other related information, without prior notice.<\/p>\n<p>The provider shall not be responsible for occasional online store disruptions, any inaccuracy of information in the online store as well as any damage caused as a result of inaccessibility, use or impossibility of using the information in the online store.<\/p>\n<p>If a user has ordered an item having incorrect or incomplete information displayed, the provider shall notify the user thereof and enable the user to withdraw from the purchase. If a user establishes, after placing an order and prior to receiving the item, that the information indicated for the item is wrong, the user shall report the online shop error and the provider shall enable the user to cancel or change the order.<\/p>\n<p>All product images are of illustrative nature. Some properties of an item in the image do not reflect the actual state of items (e.g. size of the item in the image).<\/p>\n<p>The provider shall not be held liable for the content of the online shop user-generated comments. The provider may reject the comments containing blatant falsehoods, misleading facts or offensive language to other users as well as to the provider.<\/p>\n<p>The provider reserves the right to make substantive and other changes to the general terms and conditions any time and in any way whatsoever, irrespective of the reason and without prior notice.<\/p>\n<p>The provider reserves the right to modify the items offered online without prior notice. The provider makes every effort to ensure that the data published on the website is updated and accurate. It may happen, though, that the provider is unable to deliver an item to a customer because the item is sold out and not in stock. Nonetheless, the properties of an item, its delivery term or price may change so quickly that the provider is unable to update the information on the website. In such a case, the provider shall notify customers of changes and enable them to cancel the order or get a replacement for the ordered item.<\/p>\n<p>The provider reserves the right to change these terms and conditions at any time and in any way whatsoever, regardless of the reason and without prior notice.<\/p>\n<p>&nbsp;<\/p>\n<h3>OUT-OF-COURT SETTLEMENT OF CONSUMER DISPUTES<\/h3>\n<p>In accordance with the legal norms, ADM d.o.o. does not recognise any provider of the out-of-court resolution of consumer disputes as competent to resolve any consumer disputes initiated by consumers in accordance with the Out-of-Court Settlement of Consumer Disputes Act.<\/p>\n<p>ADM d.o.o., as a provider of goods and services, offering online shopping in the territory of the Republic of Slovenia, displays a link on its website to the online dispute resolution platform for consumer disputes (\u201cSRPS\u201d). The platform is available to the consumers here.<\/p>\n<p>The above arrangement is based on the Out-of-Court Resolution of the Consumer Disputes Act, Regulation (EU) No. 524\/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006\/2004 and Directive 2009\/22\/EC.<\/p>\n<h3>ADDITIONAL INFORMATION ON ONLINE SHOPPING<\/h3>\n<p>The customer is bound by the general terms and conditions, which become effective at the moment of the purchase (online order submission). The user is notified of the general terms and conditions before every order submission and confirms his or her familiarity with the terms and conditions by placing the order.<\/p>\n<p>&nbsp;<\/p>\n<p>ADM in\u017eeniring d.o.o.<\/p>\n<p>Kettejeva ulica 13, 2000 Maribor<\/p>\n<p>SI63507757<\/p>\n<p>office@adm-ing.eu<\/p>\n<p><!-- \/divi:paragraph --><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Terms of Service GENERAL TERMS AND CONDITIONS These general terms and conditions of use of shop.adm-ing.eu online store are drafted in accordance with the Consumer Protection Act (ZVPot, Official Gazette RS, Nos. 98\/2004-UPB2, 126\/2007, 86\/2009, 78\/2011), the Electronic Commerce Market Act (ZEPT, Official Gazette RS, No. 96\/2009-UPB2), the Obligations Code (OZ, 97\/2007-UPB1) and international codes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Gift cards<\/li><li>Downloadable software products<\/li><li>Some health and personal care items<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Book with obvious signs of use<\/li><li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li><li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li><li>Any item that is returned more than 30 days after delivery<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><h2>Refunds<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Late or missing refunds<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Sale items<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Exchanges<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Gifts<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Shipping returns<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Need help?<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":7,"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":221,"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/pages\/14\/revisions\/221"}],"wp:attachment":[{"href":"https:\/\/shop.adm-ing.eu\/de\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}